Frequently Asked Questions
Questions the counter is asked most often, about the stock and about ordering. If yours is not here, write to us.
About what we sell
Is everything BPA-free?
Yes. Every silicone feeding item we stock is BPA-free, and each product page states the material for that item.
Can these go in the dishwasher?
The silicone bowls, plates and spoons are dishwasher safe on a top rack. Disposable bibs and mats are not — they are single-use or wipe-clean, as noted on the page.
Do the suction bowls really hold?
They hold on a smooth, dry, non-porous tray. They will not hold reliably on textured, ridged or wet surfaces, and no suction base holds against a determined toddler forever.
What does shipping cost?
A flat $5.95 across the United States, and delivery is free once the order reaches $35.
Can I return an unopened set?
Yes — within 30 days of delivery, unopened and in its original packaging. For hygiene reasons we cannot take back opened feeding items.
Ordering, delivery and returns
Do you ship outside the United States?
No. We deliver to United States street addresses only, and we cannot ship to freight forwarders.
How do I track my order?
Tracking is emailed when the label is created. You can also enter your order number on our Track Order page.
How can I pay?
Checkout accepts Cash on delivery. The Payment Policy explains how and when payment is taken.
Can I cancel after ordering?
Yes, at no cost, any time before the parcel is handed to the carrier. See the Cancellation Policy.
Do you have a physical shop?
Yes — 450 6th Ave store a, New York, NY 10011, United States, open Mon–Sun: 10:30 AM–9:30 PM.